For an international project in Europe, we are urgently looking for a Full remote ServiceNow Platform Architect . Deep expertise in ITSM, SPM, ITOM and CSDM is required.

We are looking for a contractor, who is able to work at European time. This position is long-term. Candidates need to be fluent in English.

Tasks and responsibilities:

• Define ServiceNow Platform architecture and development standards, including Integration, User experience and Platform security standards, upgrade strategy, DevOps and agile ways of working etc;
• Architecture design reviews and advisory for major ServiceNow projects to ensure adherence to the standards by all ServiceNow developers;
• Lead / coordinate cross-platform operations (overall Landscape management and usage monitoring, supervise upgrades/cloning, house-keeping activities, HI tickets, audits);
• Proactively analyze technology trends & JTI business demand to identify upcoming opportunities;
• Maintain a high level of expertise through learning, conferences, customer focus groups, etc;
• Lead/participate in the assessment of new solutions, technologies, standards, and frameworks;
• Ensure that the introduction of new standards and solutions is in line with the JTI strategy and with the existing standards;
• Continuously improve and promote the JTI ServiceNow application life cycle management tools and principles (DevOps, Agile Delivery), promote and govern the Citizen development practices within the ServiceNow platform;

Profile:

• University degree in IT or equivalent;
• 7+ years of IT working experience in multinational companies;
• 5+ years of experience as a member of ServiceNow implementations, including business requirements gathering, development, testing, and cutovers;
• Strong experience in ServiceNow Platform Governance and administration, DevOps and integration technologies;
• Deep expertise in ITSM, SPM, ITOM and CSDM is required;
• Good understanding of the key IT processes, knowledge of ITIL or similar framework, development experience in Agile projects;
• Good understanding of solution architecture concepts, standards, and patterns, experience in the technology selection process;
• Good understanding of technology trends like cloud, analytics, mobility, integration, big data, security, etc;
• Team leader experience is a big plus;
• Excellent interpersonal communication, negotiation, and presentation skills, ability to build strong relationships with key stakeholders and to challenge status-quo;
• Ability to deliver on time, follow-up promptly on any issues and/or risks identified;
• Fluent English;

Interested:
Please send you CV to resume@all-european-careers.com.

Met vriendelijke groet / Kindest regards / Bien à vous,

Tom Proost
Managing Partner


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